| Commitment - This is an attribute necessary in every | | | | because they failed to listen to the needs being |
| employee and leader. A committed person sees to | | | | communicated by their customer, they eventually ran |
| the end what they were involved with in the | | | | out of business. Communication is a key for success. |
| beginning. A committed person gives it their all. People | | | | Competition - When you have another company or |
| sometimes may not show some commitment if the | | | | individual offering services like the ones you offer |
| direction and vision of the organization are not clear. | | | | they are considered your competition. You compete |
| People will certainly not commit to something they | | | | to win the heart of the customer. You compete for |
| are not sure of. Commitment is almost similar to | | | | space, orders, attention etc. It is healthy to have |
| loyalty. When people buy-in to the vision and goals of | | | | competition. Your competition is not your enemy. It |
| the organization, they are likely to set aside their | | | | helps to keep your services in check. In situations |
| personal comfort and commit to the success and | | | | where companies are a monopoly there is a general |
| overall progress of the organization. When team | | | | tendency to slip back, relax and assume business will |
| members are committed to their tasks, completion | | | | always be there. This is why the same company will |
| and success is inevitable. | | | | suffer the day a competitor comes onto the same |
| Company - This is a registered organization with | | | | market because customers never forget those that |
| employees and leaders. A company is also called an | | | | look after the diverse needs. |
| organization or a business. General structure of a | | | | Confidentiality - Information in the organization has |
| company has Managing Director at the top (Chief | | | | levels of exposure. Information that is for public |
| Executive Officer) and below him/her are the | | | | consumption will be found in the press or on |
| individual departmental heads e.g. Sales and Marketing | | | | company noticeboards. Sometimes a bulk email may |
| Director, Human Resources, Finance and Admin, | | | | be sent to the whole organization. However certain |
| Operations etc. A company is broken down into | | | | sensitive information is just for a few recipients as |
| individual business units which seem independent but | | | | the same information in the hands of someone on |
| are actually interdependent on other departments. | | | | the shop floor could be scary enough raising tempers |
| Companies' existence is usually governed by the | | | | and anxiety levels within the organization. When |
| Companies Act of the country where the business is | | | | minutes to meetings are leaked to people who are |
| registered. See Business under the B Series. A | | | | not privy to the discussions done then absolute |
| company is also referred to as a corporate entity | | | | chaos begins to brew. One quality for Personal |
| Communication - The way we communicate internally | | | | Assistants and secretaries is the ability to keep |
| and with external stakeholders is what normally | | | | confidence. If you do not excel in this area then you |
| divides successful companies from mediocre ones. If | | | | are not good enough as a leader or assistant to a |
| you cannot communicate with your employees about | | | | leader. |
| vision, targets etc, you should not expect miracles | | | | Conglomerate - This is a business organization that |
| from them. If you can not be in touch with your | | | | comprises many business or companies. This is usually |
| customers and suppliers out there, no wonder you | | | | called a group of companies. This happens when |
| seem to be on an island of stagnation. | | | | leadership of the company decides on diversification |
| Communication uses a channel which varies from print | | | | into other business lines to a point where companies |
| media to electronic media. More and more | | | | are registered to handle the extra lines or services |
| communication is now electronic as it is faster, less | | | | instead of one company a diverse range of products |
| expensive and reaching a larger audience. Companies | | | | and services. E.g. |
| that have gone bankrupt can actually mention that | | | | |